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Industry : Financial 14 Aug 2009 10:40 AM
Company Info
Asia Maritime Pacific
Asia Maritime Pacific (Hong Kong) Limited is an owner and operator of mini-mpp vessels. The company was established in 2008 and is headquartered in Hong Kong.
Client Since : 2009
Location
Hong Kong, Shanghai
Solutions / Services Implemented
CARE IT Total+, Office Relocation, Hardware & Software Procurement, Website Hosting, Disaster Recovery
Solutions Implemented:
CARE IT Total+; Office Relocation, Telephone System, Hardware & Software Procurement, Disaster Recovery, Remote Server Management
Business requirements and Technical challenges:
When Asia Maritime Pacific contacted Dual Layer they were frustrated with the level of service they were receiving from another IT outsourcing vendor. Problems were going unresolved, and the company did not appear to be able to solve any outstanding issues. The company was experiencing ongoing issues with both email and networking servers. It was apparent that the overall IT infrastructure and network design was not setup correctly and could not support the company's daily needs. This resulted in continuous issues on a daily basis.
Solution:
Dual Layer was able to come in and immediately diagnose the problems, and provide a solution. Dual Layer reconfigured the entire system and purchase and deployed Microsoft Exchange 2007. They provided a secure VPN connection for the offices in Shanghai and Hong Kong. DLIT also installed a Blackberry Enterprise Server. The Dual team handles all problems including the telephone system, and is currently assisting with the relocation needs of the company. Videoconferencing will be installed in the near future. Dual provides CARE IT Total+ for Hong Kong office, and manages all the Shanghai servers remotely. Dual oversees all hardware procurement and manages the company asset inventory.
Client Quote:
"We are very impressed with the level of professionalism and technological know how of the Dual Layer group. When compared to other companies that we have interacted with in the past, the Dual Layer team stood out." – Rhys Thomas, Financial Controller – Asia Maritime Pacific
Client Quote
We are very impressed with the level of professionalism and technological know how of the Dual Layer group
- Rhys Thomas, Financial Controller
Asia Maritime Pacific
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