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Performance Sourcing Optimization
Industry : Manufacturing 13 Sep 2009 09:16 AM
Company Info
Performance Sourcing HK Ltd
Performance Sourcing has provided clients around the world with unique and innovated products. Experienced direct sales & sourcing teams offer a full service supplier to world retailers.
Client Since : 2005
Location
Shenzhen, Chaozhou, Shanxi
Solutions / Services Implemented
Office Setup & Relocation, CARE IT Total+, Audit & Regulatory Compliance, Business Continuity, Hardware & Software Procurement
Solutions Implemented:
CARE IT Total+, Audit & Regulatory Compliance, Business Continuity, Hardware & Software Procurement, IT Consulting
Business requirements and Technical challenges:
Performance sourcing needed a comprehensive local support for its systems. The vendor chosen would also have to provide co-ordination with the Head office IT department in the USA. All three offices in china needed to run a special CRM that was built in house for QC, invoice, order processing and productions. For fast communication a stable and good solution was required for all offices with guaranteed bandwidth. This was necessary to manage the local servers and as well as provide day to day support. It was imperative that the network be maintain in an optimal condition.
Solution:
Dual layer provided Performance Sourcing with the CARE IT Total+ solution and manage the local networks support in all three offices. A senior support engineer provided dedicated support and acted as a liaison with the US head office. This collaboration served to support further solution implementations as they came up. Dual Layer also provided an IP transit service as a solution for a stable and guaranteed bandwidth from china.
Client Quote:
"The staff has consistently gone above and beyond to ensure that our systems are properly operating and running. There has not been a situation, that they could not solve and I have been impressed with the knowledge and direction they have provided to my company." – Ame Kwong – General Manager
Client Quote
Their customer service far supercedes other organizations
- Ame Kwong, General Manager
Performance Sourcing HK Ltd
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