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Industry : Financial 14 Aug 2009 09:22 AM
Company Info
Richmond Asset Management Ltd.
Richmond Asset Management Ltd is a registered Investment Advisory company in Hong Kong under the authorization of the Hong Kong Securities and Futures Commission.
Client Since : 2005
Hong Kong, Thailand
Solutions / Services Implemented
CARE IT Total+, Office Relocation, Hardware & Software Procurement, Website Hosting, Disaster Recovery
Solutions Implemented:
CARE IT Total+; Office Relocation with Server Room Design, Structured Cabling, Rack Set Up and Telephone System, Hardware & Software Procurement, Website Hosting and Domain Management, Disaster Recovery, Remote Server Management
Business requirements and Technical challenges:
When Richmond first approached Dual Layer the company had old, outdated equipment that were not able to provide the type of support the company needed to execute its daily operations. Existing technology was slow and very unreliable. The company also needed a robust email communication and collaboration tool for its business requirements and a file server which could handle day to day operations. Richmond also needed a company that could assist with an upcoming relocation.
Dual Layer provided Richmond Asset Management with full services to procure the hardware, software and network equipment. A PABX solution was provided for telecommunication needs. Microsoft Windows Server and Microsoft Exchange Server were installed and configured to be used for daily operations and email communications. In house backup capability provided with offsite retained policy. Dual also managed the office relocation and provided full structured cabling, server room design and setup. Dual installed Bloomberg and Reuters terminals. Eventually, Dual also provided website hosting and domain management for Richmond. To support the two offices, Dual Layer also created a secure VPN solution between Hong Kong and Thailand back office and manages the Thailand servers remotely. Richmond Asset Management utilizes a proactive solution, Dual Layer's CARE IT Total+, to ensure the maximum uptime for its employees.
Client Quote:
"To say that we are satisfied with the level of services provided by Dual Layer would be an understatement. In addition to regular IT system maintenance, their team has always delivered prompt and timely response whenever a need arises. There is no question that they are experts in the IT area and they always ensure our office operates smoothly on a day to day basis." - Ashley Burley, Office Manager – Richmond Asset Management Ltd.
Client Quote
There is no question that they are experts in the IT area
- Ashley Burley, Office Manager
Richmond Asset Management Ltd.
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