DuaLLayer IT

MANAGED IT SUPPORT SERVICE,
YOUR BUSINESS CAN RELY ON

Our consultants take care of all aspects of IT tasks & Provide best available care for your IT Systems & Services

MANAGED IT SUPPORT SERVICE

Dual Layer provides unique computer support and service packages to assist your business with “worry free” IT. Our Managed  IT support Services ensures the best availability, efficiency and consistency of your IT infrastructure at a low fixed monthly price or pay per time plan. Our managed IT support services solutions prevents IT downtime, poor IT performance, and critical problem escalation issues while saving money and increasing productivity.

Dual Layer provides a full offering of managed computer Support and services in Hong Kong, Singapore, and United Kingdom that specifically geared towards small and medium businesses. Our software engineers has the tools, expertise and structured processes necessary to keep your systems running and evolving to meet your needs. From servers to networks, desktop management, email and web hosting, we can help you managed your IT department. You can select our completed package, CARE IT Total+, or utilized our services in a Pay Per Time Block utilizing our CARE IT Basic or CARE IT Premier packages. Dual Layer can also create a custom solution whereby our company manages a specific part of your IT department. Dual Layer offers new office IT setup and IT relocation services as well with full IT support services in Hong Kong.

Laptop
Team

Areas that Dual Layer can manage include:

  • Servers Management: Application, Exchange, Database, Network, File and more
  • Network Management: Switches, Routers, Firewall, Printers and more
  • Desktop Management: Desktop, Laptops, PDAs, Mobile Devices etc
  • Database Management: Oracle, SQL Server, MYSQL, and more
  • Managed Hosting: Email and Website
  • Full Monitoring of devices and Alerts
  • Service Desk to manage day to day issues

We work with our client requirements and each service support plan is tailored to the specific requirements of  our client. Please contact us and we will work with to discuss your requirements and provide you with a suitable support plan.

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