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Dell Ships Infected Motherboards
Category : General 22 Jul 2010 01:58 AM | Industry News
Dell has admitted that some of their PowerEdge server motherboards were shifted with malware code inside the server management firmware. The infected motherboards were replaced according to the dell support forum. Malware infection was found on Dell PowerEdge R410 rack servers according to a post on a Dell support forum.
Dell says the maximum potential exposure is less than 1% of the above-stated server models, and the company has removed all infected boards from its service supply. If you happen to be in that fraction of a percent, Dell says only Windows machines are at risk and all industry-standard antivirus applications have the ability to identify and protect you from the malicious code.
The malware issue affects a limited number of replacement motherboards in four servers, the PowerEdge R310, PowerEdge R410, PowerEdge R510 and PowerEdge T410 models, wrote Forrest Norrod, vice president and general manager of server platforms at Dell, in an e-mail.
Dell is aware of the issue and is contacting affected customers. This issue does not affect systems as shipped from our factory and is limited to replacement parts only.
Dell has removed all impacted motherboards from its service supply chain and new shipping replacement stock does not contain the malware," Norrod wrote.
In this case, Dell maintains that only a small number of customers potentially received the infected components, which are for any of four models in the PowerEdge server line. The company is replacing the motherboards and ensuring that no other infected ones are shipped, according to reports.