Company

Dual Layer meanstwice the care.

We were founded in Hong Kong in 2005 to give our clients’ systems twice the care, attention and security. Two decades on, that is still the job, now from offices across Asia, Europe and the Middle East.

Founded
2005

in Hong Kong

Offices
5

Hong Kong, Shanghai, Singapore, London and the UAE

Certified
ISO 27001

ISO/IEC 27001:2022 for information security

Languages
4

English, Cantonese, Mandarin and Hindi/Urdu

Our story

Two decades oflooking after client systems.

Dual Layer was formed to give our clients’ assets and systems twice the care, attention and security. Our services are comprehensive and complete, so that our clients’ business processes are secure and efficient.

DLIT, as we are commonly known, was formed in 2005 and has grown into an established IT outsourcing partner for small and medium-sized enterprises in Asia. We owe that growth to the attention we give our clients’ needs, down to the smallest detail, and we are proud that a significant share of our new clients come to us through referrals.

Our headquarters are in Quarry Bay, Hong Kong. We support clients around the world that have regional offices in Asia; their headquarters span Hong Kong, China, the United Kingdom and the United States.

There is one thing we never compromise on: quality. Projects are delivered on time and within budget, systems are kept running with maximum uptime, technology supports the business rather than running it, and communication is always clear and concise.

Our offices

From one office in 2005to five today.

  1. 2005

    Hong Kong

    Founded. Headquarters in Quarry Bay

  2. 2009

    Shanghai

    Mainland China

  3. 2015

    Singapore

    South-East Asia

  4. 2018

    London

    Europe

  5. 2024

    Dubai / Ras Al Khaimah

    Middle East

Office addresses and phone numbers

Who we work with

Firms that need ITthey don’t have to think about.

We provide solutions for a wide range of industries, from regulated financial firms to manufacturers and retailers. Our team believes in creating and delivering solutions that add value and support your business operations.

How we help

Our team

Experienced engineers,clear answers.

Our team works collaboratively on every client’s needs, and we keep a strong ratio of engineers and developers so that requests are met quickly and successfully.

Our engineers average more than ten years of IT experience, and even our sales professionals come from an IT background, so they understand what our clients need. We are often complimented on how easily we communicate with people at every level, in English, Cantonese, Mandarin and Hindi/Urdu.

  • Engineers with 10+ years’ average IT experience
  • ISO/IEC 27001:2022 certified and aligned with the NIST Cybersecurity Framework, with engineers certified in CISSP, CISM, CISA, CEH, CHFI, Security+, PenTest+, A/CCRP and A/CCRF
  • We hire for experience and expertise, and for personality, creativity and professionalism
  • Recognised by our clients for communicating effectively and simply

Our commitment

Top service for every company,no matter the size.

To our clients

High-quality solutions at a fair price, that benefit both your bottom line and your daily operations.

To our people

Opportunities for growth and personal development, in a fair and rewarding environment that is both challenging and fun.

To our industry

Solutions that show the benefits of the IT outsourcing model, fair and advantageous to every client, with an emphasis on quality and care.

Clients

What our clientssay about us.

“I have had a working relationship with Dual Layer over the course of the past 10 years … Dual Layer is a trusted partner of our corporate team at the time of making any type of IT decisions.”

Maarten Bogaerts, Managing Director

“Since we signed with them, we have had noticeably fewer problems with our systems.”

Charlotte Leung, MD

“They are always responsive, organised and follow through on their commitments in the least intrusive manner.”

Anthony Mills, Group Managing Director

“The quick response time and the politeness in which our queries were dealt with made it a pleasurable and hassle free process and continue to do so.”

James Maeson, HK Operations Director

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