Financial Services
IT support and cybersecurityfor financial firms in Hong Kong.
Managed IT, cybersecurity and compliance support for hedge funds, private equity firms, asset managers and securities brokers — systems that stay up when the market is open, and clear answers when investors and regulators ask how your IT is run.
- ISO/IEC 27001:2022 certified
- In Hong Kong since 2005
- Controls mapped to SFC and MAS guidelines
- ISO 27001
- certified information security
- Since 2005
- supporting firms in Hong Kong
- 24/7
- threat monitoring and alerts
- 4 languages
- English, Cantonese, Mandarin, Hindi/Urdu
Same industry, same high standard
Hedge funds, private equity firms, asset managers and brokers work under the same SFC and MAS guidelines and face the same threats: fake payment requests, account takeover and leaked documents.
They also share the same pressure: systems that must work every minute the market is open, and investors, banks and regulators who expect clear answers about how IT is secured.
We act as your IT and security team, so your people can focus on the business.
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Uptime when it matters
Systems, connections and trading-desk support planned around market hours.
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Ready for due diligence
Policies, evidence and answers for prime brokers, investors and banks.
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Recording handled
Calls and messages recorded in the cloud and kept in a compliance archive.
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Support in your time zone
Service desk support in English, Cantonese, Mandarin and Hindi/Urdu.
Who we work with
One team and one standard of care, with the details that matter to each kind of firm.
Hedge Fund Firms
Trading-desk and market-data support, call and message recording, answers for prime brokers and investors, and IT ready for day one when you launch a new fund.
Private Equity Firms
Deal documents kept confidential, safe payments around closings and capital calls, partners connected while travelling, and IT reviews of portfolio companies.
Asset Management Firms
Support for portfolio and order systems on your side, client data protected, suppliers reviewed, and evidence ready for operational due diligence.
Securities Brokers
A trading floor that stays up, recorded calls and messages, and client accounts protected against takeover and fraud.
What financial firms need from IT
Four things come up with almost every firm we talk to.
Market data and trading platforms
We support connectivity, integration and day-to-day help for Bloomberg, Reuters and your trading platforms on your side. The systems themselves stay with their vendors.
Communications recording
Calls, Teams and messaging recorded in the cloud and kept in a searchable compliance archive — no recording servers needed in your office.
Due diligence from investors and partners
Help with the IT and cybersecurity answers, policies and evidence prime brokers, investors and banks ask for.
Business continuity
Backups and a tested plan to keep trading if a system, line or office fails.
A typical financial firm setup
How the pieces fit together in an office we build and look after. Every firm is different — this is an example, planned with you before anything is installed.
What we do for financial firms
Take the whole service, or the parts you need. Each one is described in full on its own page.
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Managed IT support
Service desk support in your time zone, devices, users and on-site help in Hong Kong. Managed IT
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24/7 threat monitoring
We watch email, computers and cloud accounts day and night, and act at once if something looks wrong. Cybersecurity
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Secure Microsoft 365
Email, files and Teams set up safely, with a second check at sign-in and sharing you control. Microsoft 365
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Azure and AWS cloud
Servers and data moved to Microsoft Azure or AWS, linked securely to your office, with backup and recovery built in. Cloud
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Compliance and due diligence
IT policies, audit evidence and clear answers to due-diligence questionnaires. Compliance
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Phones and recording
Phones with call recording in the cloud, and email, Teams and chat kept in a compliance archive. Infrastructure
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Assessments and testing
A check of where you stand, and penetration tests that find weak spots before criminals do. Testing
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New office setup
Offices and trading floors planned, cabled and working on day one. New office IT
Licensed by the SFC or MAS?
Our controls are built on recognised frameworks — ISO/IEC 27001, NIST CSF and CIS — and mapped to the SFC’s cybersecurity guidelines in Hong Kong and MAS guidelines in Singapore.
We help you keep the policies, records and evidence that show how your IT is run, and review them with you as your firm and the guidelines change.
How it works in practice
Examples from our work with financial firms. Client names are kept confidential.
Advanced threat detection and response for a finance firm
Client
A firm in the finance sector facing increasingly sophisticated cyber threats.
Challenge
It needed to identify, analyse and contain potential breaches in real time, to protect sensitive data and the integrity of its digital assets.
Solution
- Real-time monitoring of network traffic for suspicious activity
- Machine-learning analysis to detect anomalies and threats
- Automated response to contain and remediate threats immediately
- Detailed reports on the nature and origin of each threat
Outcome
- Significantly lower risk of cyber attacks
- Notably faster incident response times
- More accurate threat detection
Microsoft 365 migration for a global financial services company
Client
A financial services company with over 200 employees across several countries.
Challenge
Outdated on-premises email and file sharing caused inefficiency, security weaknesses and compliance risk. It needed a modern, secure system staff could reach from anywhere.
Solution
- Migration to Microsoft 365 with no downtime for staff
- Central user management and single sign-on
- Microsoft Teams for secure communication across offices
- Data loss prevention and multi-factor authentication
- Policies for email retention, sharing and compliance, including GDPR and FINRA
Outcome
- Email, files and collaboration from any device, at any time
- Stronger security with advanced threat protection
- Less IT overhead, with support fully managed by us
A hybrid cloud for a financial firm
Client
A mid-sized financial firm with both on-premises and cloud needs.
Challenge
Sensitive financial data had to stay on-premises, while AWS was needed for scale, disaster recovery and access from anywhere.
Solution
- A hybrid architecture joining on-premises servers to AWS
- AWS Direct Connect for a fast, secure link
- Amazon EC2 for computing and Amazon RDS for databases
- AWS Backup and disaster recovery
- IAM access control and encryption
Outcome
- A secure, scalable and cost-effective hybrid setup
- Less downtime, with automated backups and recovery
- Remote access for teams, in line with PCI-DSS and SOX
Questions from financial firms
Can’t find what you are looking for? Ask a consultant and we’ll come back to you.
Which financial firms do you work with?
Hedge funds, private equity and venture capital firms, asset and wealth managers, securities brokers and family offices, from start-ups launching a fund to established firms with offices in several countries.
Do you support Bloomberg, Reuters and trading platforms?
Yes, on your side. These systems are run by their vendors; we look after the connectivity, integration with your network and devices, and routine support for your users, and work with the vendor when something needs their help.
Can you handle communications recording?
Yes. Calls can now be recorded in the cloud, so you need no recording equipment in the office. We set up call recording and keep email, Teams and messaging in a searchable compliance archive, then support it day to day.
Can you help with due-diligence questionnaires?
Yes. We help you answer the IT and cybersecurity questions from prime brokers, investors, banks and consultants, and prepare the policies and evidence behind your answers.
Our firm is licensed by the SFC. Can you help with cybersecurity?
Yes. Our controls are built on ISO/IEC 27001, NIST CSF and CIS, and mapped to the SFC’s cybersecurity guidelines. See IT compliance audits.
We are launching a new fund. Can you set up our IT?
Yes. We plan and set up devices, Microsoft 365, network, phones and security for the launch, so the team can work from day one. See New Office IT Setup.
Can you review the IT of a company we are investing in?
Yes. We look at its systems, security and suppliers and give you a short, plain-language report with the main risks and what fixing them would involve.
We have no in-house IT. Can you be our IT team?
Yes. Many financial firms have no IT staff of their own. We act as the IT and security team, with one number to call.
Do you also support financial firms in Singapore?
Yes, from our office at Raffles Place, with controls mapped to MAS guidelines. See IT compliance audits in Singapore.
Talk to a consultant.
Tell us a little about your firm. A consultant will contact you personally, and we treat everything you send in confidence.
- Send us your details using the form.
- A consultant contacts you within two business days.
- We review and plan with you, in confidence.